Frequently Asked Questions:
Yantracart.com is India's largest online marketplace for machines, tools & equipments, selling a wide range of industrial tools, garden & agriculture tools, food processing machines, packaging machines, power tools, cleaning equipment, automobile tools, etc at reasonable prices.
- Our Advantages:
- Authentic Products - We guarantee the authenticity of every product in our store.
- SMS Notifications - You will receive every update via SMS when you place an order with us.
- Easy Return - You can return the items purchased within 7 days. The goods must be in an unused condition and have all the factory packages.
- Buyer Protection - You are protected by our buyer protection program from any frauds or treachery, we intend to provide customers a great shopping experience.
- Best Price - We are proud of our prices, thousands of customers check them every day, we offer the best deal! We analyze thousands of product offers from other sellers and guarantee the lowest prices for goods, permanent promotions, and special offers. Subscribe to them and we will gently inform you about the most favorable prices in the market.
Is warranty applicable to products I buy on yantracart.com?
All products bought on yantracart come with manufacturer warranty. You can check with the manuals provided with the product or the manufacturer's website for information about a service centre close to you.
How do I place an order with Yantracart?
Placing an Order at Yantracart is Simple. If you are new here: Please follow the below-mentioned steps:
- Select the items you want to shop for.
- Enter your name, shipping address, etc.
- Enter your payment information, Make the transaction.
- If you need any assistance give us a call. We would love to take care of your order over the phone. You may contact us on +91 89420 89241 to book your order. Call Timings:- 10:00 AM to 7 PM.
How do I check the status of my order?
Checking your order status is also pretty simple.
- Login to your account and go to the dashboard.
- Then Click on “My Orders”.
Why I haven't received my order yet?
Due to unforeseen circumstances, sometimes it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date. But you can always visit the MY ORDERS section in your account and click on TRACK ORDER to get the real-time status of your order.
I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?
- Please check your bank/credit card account to first ensure if your account has been debited and yet the charge is not reversed. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we, unfortunately, won’t be able to speed it up. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate a refund within 3 days of your request. The receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:
- Net Banking 5-7 business days
- Debit Card 5-7 business days
- Credit Card 7-21 business days
Can I accept the package after checking the contents inside it?
Sorry, as per our company policy, a package can’t be opened before the completion of delivery. But you can accept the package & always get in touch with us later in case you have any concerns.
Can I cancel an Order?
- By contacting us on our helpline number – +91 89420 89241 (10:30 AM – 7 PM).
- By writing to us at email@example.com.